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The LiquidFiles version number is visible in the header in the Admin menu. Plugins version numbers are visible in the About menu. If you have a technical issue, please update to the latest version first as it may already have been fixed. Please see: http://man.liquidfiles.net/install/update.html for instructions how to update. You only need to add the LiquidFiles version number if this is a technical issue with an existing system and you only need to add the plugin version number if the ticket is relating to any of the plugins.